Privacy Policy

Our Privacy Policy shall set out the manner in which we will be accessing and using the personal information provided to us by you and / or authorized by you as acceptable to access and use. By use of this website and / or the services under this website you agree to be bound by the terms and conditions set out in our Privacy Policy and you warrant that all details / data provided by you is accurate.


  • Customers cannot cancel an order once it is placed and confirmed.
  • Cinnamon Lakeside Colombo may cancel an order due to unforeseen circumstances, and in the event of such cancellation a refund within 07 working days will be issued.


  • Any complaints in terms of the services may be lodged at and a representative shall attend to such complaints within 3 working days.